Carnivalist: Fete. Road. Repeat.
The Challenge
For Carnivalist — the premier global platform for Carnival planning, ticket sales, and event coordination ("Fete. Road. Repeat.") — high seasonal traffic spikes were causing critical database crashes. Their legacy platform could not handle the immense load required when exclusive event tickets dropped, costing them thousands in abandoned carts.
Our Approach
Hatim Technologies completely rebuilt Carnivalist's frontend and cloud infrastructure. We leveraged Vite and modern React to create a highly optimized, lightning-fast web and mobile experience that thrives under pressure.
- Re-engineered the ticketing and checkout flow to be asynchronous entirely.
- Implemented edge caching strategies for static event data via Cloudfront and CDN.
- Integrated real-time websocket connections to notify users of ticket availability without heavy polling.
The Impact
The newly launched Carnivalist platform successfully managed their biggest Carnival season to date with ZERO downtime. Checkouts skyrocketed by 45%, and the highly responsive Vite frontend significantly improved mobile user retention rates, solidifying Carnivalist as the ultimate tool for carnival-goers globally.